Effective Date: 28 January 2025

Veloride LLC (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

 

  • Personal Information (e.g., name, email, phone number)
  • Device and browser data
  • Location data (if enabled)
  • Payment and transaction information

2. How We Use Your Information

 

We use collected data to:
  • Process ride requests and payments
  • Provide customer service and support
  • Improve user experience and platform functionality
  • Send promotional and transactional messages

3. Sharing of Your Information

 

We do not sell or rent your personal information. We may share it with trusted third-party service providers solely to help deliver our services.

4. Text Messaging

 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Security

 

We implement reasonable security measures to protect your personal information. However, no system is 100% secure.

6. Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. Updates will be posted here with a new effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Veloride LLC
Email: support@veloride.us
Phone: 1-833-608-8356